Все о пин ап
Все о пин ап
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Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them.
Sorry to hear about this situation. You can send us a letter to [email protected] with the subject "CasinoGuru Review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.
The player's deposit did not arrive into his casino account for over a week. The conplaint was resolved as the player's deposit was credited.
The player's unable to verify himself as the casino is rejecting his documents. It has been resolved.
The player from Germany is dissatisfied with the withdrawal process. The player confirmed she received her winnings.
The Complaints Team had engaged in a detailed dialogue with the player and the casino to understand the situation. After several rounds of communication and follow-ups, the casino had agreed to refund the player's deposit. Despite initial delays, the player eventually received her refund.
The deposit option VOLT doesn't work in weekends but they don't tell you, you have to find out after you deposited the money and then when you contact the helpdesk they say it's your fault. I never experienced such a
The Complaints Team advised the player to be patient and wait at least 14 days before submitting a complaint. The player later confirmed that the withdrawal had been received. The complaint was marked as resolved.
В отличие по вине многих других букмекеров, Пин Ап позволяет вводить деньги почти всеми теми же способами, которыми игроки деньги выводят. Табличка способов вдобавок минимальные суммы:
However, after further communication with the casino, the player had confirmed that he received his winnings through Skrill. We had subsequently marked the complaint as 'resolved' in our system.
The player from the Netherlands had his winnings capped as if they’ve been generated from a free bonus play solely.
The player from Poland had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings hadn't been received at that time. The player's account was blocked and withdrawals were rejected 9 days after the withdrawal request. After the player submitted a complaint, the casino unblocked the account and allowed partial withdrawal, but the player claimed that there was still an outstanding balance.
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After the player's account was unexpectedly disabled, he had threatened legal action. Fortunately, the situation had been resolved when the player's funds were credited to him. We had marked the complaint as перейти на сайт 'resolved' in our system.